FAQ

Will other devices work with D-Link Smart Home solution?

Our products are Wi-Fi based so they work with any home automation solution products that don't require a hub. D-Link developed a comprehensive app that connects our smart plugs, motion sensors, audio extender.


Can multiple users access the devices?

Yes but will use the same login credentials (admin).


Can you control the devices via a web browser?

No, it requires a mobile app to control and manage the devices. mydlink™ Home app provides the capability to control devices remotely.


Does the mydlink™ Home app support Windows Phones?

No, it doesn't. mydlink™ Home app only supports iOS and Android. In Windows phone you can access through browser.


How can I change the notification sound?

Go to settings on your smartphone and follow the instructions.


How many smart plugs can be used at the same time?

Up to 99 Connected smart devices (including smart plugs, motion sensors and audio extenders) can be used at the same time.

Can I plug the smart plug/devices to a power strip?

Yes, but all devices connected to the power strip will go on/off at the same time.


Is internet connection required?

Smart Plugs can be used w/o internet (local mode). mydlink™ Home app requires internet. Other Connected Home devices requires internet.


What is the power rating supported by the Smart Plug?

It supports 240V max 15A

Can devices be controlled by the app?

Yes. Devices must be installed at the same location.


Can the sensor be used as a standalone?

Yes. You can get notifications when motion is detected.


What is the distance it covers?

It covers distance of 10mtrs.

How we can connect audio output to this device?

You can connect your speaker to the 3.5mm jack.


What is the wireless range for extending the audio?

There is no range for extending the audio. Only the streaming device has to be in the same network.


Can it be used with the existing Wi-Fi?

Yes it can be used.

Smart Devices comes with
even smarter app

mydlink Home App

  • Easy to use
  • Intuitive
  • Customizable

 

Free app for iOS and Android

Apple App Store  Google Play Store

Automate

Automate the places in your home that are important to you - front door, kitchen, bedroom